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Effective Date: 16 April 2025

Language Version Prevails: In the event of any discrepancy or dispute between translations of the Privacy Policy notice, the English version shall prevail.

Astudio Learning is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information. By engaging with our services, you consent to the practices described herein.

Information We Collect

We collect personal information that is necessary for the provision of our immigration advisory services. This may include, but is not limited to:

Contact information such as name, address, phone number, and email address
Any relevant identification documents
Employment details and other relevant background information
Financial information necessary for payment processing

How We Use Your Information

The personal information collected is used to facilitate the provision of immigration advice and support. This includes:

Assessing your eligibility for specific courses
Preparing and submitting course applications on your behalf
Communicating with relevant companies on your behalf
Providing updates on the progress of your course
Responding to inquiries and providing customer support

How We Collect Your Data

We collect personal data through:

Direct interactions (e.g. filling in forms, subscribing to newsletters).
Automated technologies (e.g. cookies, server logs).
Third parties or publicly available sources (e.g. analytics providers like Google).

Lawful Basis for Processing

We only process your personal data where the law allows us to, including:

To perform a contract with you.
To comply with a legal obligation.
Where it is necessary for our legitimate interests (and your interests and fundamental rights do not override those interests).
With your consent.

How We Use Your Data

We use your personal data to:

Provide and manage our services.
Communicate with you.
Improve our website, services, and customer experiences.
Comply with our legal obligations.

Sharing Your Data

We may share your personal data with:

Service providers acting as processors.
Legal and regulatory authorities, if required by law.
Third parties to whom we may choose to sell, transfer or merge parts of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Protection and Sharing of Information

We are dedicated to safeguarding the security of your personal information. We use industry-standard encryption and secure data storage practices to prevent unauthorised access, loss, or alteration of your information.

Astudio Learning may share your information with relevant third parties, including government authorities, when necessary to facilitate the delivery of your course. We will not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

Third-Party Course Delivery

Our courses may be delivered or supported by a trusted third-party company. By enroling, you consent to the sharing of your necessary personal information (such as your name and email address) with this third party solely for the purpose of course delivery, communication, and fulfilment of your order. We ensure that any third party we work with adheres to strict data protection and confidentiality standards.

Cookies and Tracking

We use cookies and tracking technologies to enhance your experience on our website. These technologies help us understand user behaviour and improve our services. Additionally, we may employ tools like Google Analytics or spam detection tools to track data and improve the efficiency of our services.

Your Rights

You have the right to access, correct, or delete your personal information. You can also withdraw your consent for the processing of your data. However, please note that certain information may be necessary to fulfil our contractual obligations.

Under data protection laws, you have rights including:

The right to access your data
The right to correct your data
The right to erase your data
The right to object to processing
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us at hello@astudiolearning.com.

Requesting Removal of Your Details

We understand the importance of data privacy. If you wish to have your details removed, please email us at hello@astudiolearning.com. While we endeavour to comply, please be aware that certain data or information may be subject to legal and regulatory obligations, preventing its complete removal.